6687 Downey Ave,
Long Beach, CA 90805 United States
Reyes Cakes and Bakery is a reliable source of bakerys in Long Beach. Visit us soon at our store location or call us soon at (562) 408-0474.
Reviews for Reyes Cakes and Bakery
Reyes Cakes and Bakery
Posted On: Sep 28, 2009
“BUYERS BEWARE! Judging from the images and verbiage on their website, as well as their initial commitment to the recreation of one of their theme cakes for our child's birthday, we went ahead and placed our order weeks in advance only to be completely disappointed on the day we were scheduled to pick it up. First, the cake on their album looked nothing like the cake that they brought to the counter for us. Not only was it a completely different cake, the frosting and decorative edging seemed as if it was done by a person using a caulking gun for the first time. Horrible! Secondly, when asked how far into the process did they realize they could not deliver on their commitment, the answer was days in advance.(Sufficient time for them to call us and let us know that they would be unable to deliver and show us the alternative). With our family and guests waiting for the delivery of the birthday cake, we had no choice but to take it, but not without notifying the cashier that we would be back to speak to the owner of the establishment. Thirdly, the cake was the wrong bread! Yes, The wrong bread! Lastly, the cake was no less than 2 days old. Needless to say, it was thrown into the trash. Costco cupcakes came to the rescue! We should have gone with our gut feeling once we initially saw the establishment. This was a horrible experience. For a job well done, find a clean establishment with good reviews.”
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